KOHL DESIGN STUDIO - TERMS &CONDITIONs
training
KOHL DESIGN STUDIO Pty Ltd., provides a number of face-to-face and online training programs.
Every effort is made to keep the programs up-to-date and amongst the industry’s leading products on the topics of cosmetic brow tattooing. Our training should only be purchased by you if you are 100% committed to the objectives and outcomes outlined in each of the training program descriptions.
REFUNDS & CANCELLATIONS
KOHL DESIGN STUDIO maintains a no refund policy for all training programs for change of mind.
As an alternative to cancelling, you may transfer your registration to an alternative program date or a credit voucher can be issued at the discretion of KOHL DESIGN STUDIO PTY LTD.
Any requests for changes to training must be received in writing via email to training@kohlbeauty.com at least 30 days prior to the training commencement date.
In the case of special events, alternative return and cancelation policies will apply, and these terms will be stipulated in the specific event terms of agreement for that specific event.
In the event of training cancellation for any reason, KOHL DESIGN STUDIO PTY LTD cannot accept responsibility for any financial or other losses incurred by the participants. KOHL DESIGN STUDIO PTY LTD takes no responsibility for injury or damage to persons or property occurring during the training.
All insurance, including medical cover, or expenses incurred in the event of the cancellation of the training by the organiser is the individual student’s responsibility. Students are encouraged to choose a travel insurance policy that includes loss of fees/deposits through cancellation of your participation in the training, or through the cancellation of the training itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. KOHL DESIGN STUDIO PTY LTD will take no responsibility for any participant failing to take out insurance.
COURSE DATES & IN-STUDIO WORKSHOP SESSIONS
Courses must be completed within the course dates assigned at the beginning of the training program. If a course is not completed within the allocated course time as outlined by KOHL DESIGN STUDIO PTY LTD, we hold the right to withdraw access to training once this time has passed.
If a training date is cancelled by a student or in the event of a ‘no show’ to a training date, the session will be forfeited by the student. KOHL DESIGN STUDIO PTY LTD will endeavour to add additional training dates for students in the event that a session is cancelled by KOHL DESIGN STUDIO PTY LTD or if a model is a ‘no-show’ or cancels a session.
COURSE EXTENSIONS & ADDITIONAL CHARGES
Each course has a strict 12 week completion timeframe that must be completed a consecutive weeks to accomodate the buildable nature of KOHL courses. Any request for a course break in this time must be received in writing to training@kohlbeauty.com all requests must be made 30 days prior to the break commencing.
If the 12 week period has expired and/or un-permitted breaks are taken during this time without written permission from KOHL DESIGN STUDIO PTY LTD to pause their training, we will consider this a withdrawal from the course.
Any course extensions that have not received pre-authorisation will be considered a re-enrolment and are subject to a re-enrolment fee which is charged at $1695 pls GST.
All course extensions must be completed 30 days after course re-entry otherwise an additional fee will apply for each 30 day period additional training is required.
Effective Date: 01/08/20
PRIVACY POLICY
KOHL DESIGN STUDIO PTY LTD and its entities, including WABI COLLECTIVE PTY LTD is committed to protecting your privacy. We collect and process personal data about you to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and you, our valued clients.
Please read on for more details about our Privacy Policy.
1 Accountability
KOHL DESIGN STUDIO PTY LTD is responsible for your Personal Information, defined below, under its control. We shall designate an individual or individuals (the “ Privacy Officer ”) who are accountable for our compliance with this Privacy Policy. Please refer to the last page of this Privacy Policy for information on how to contact our Privacy Officer.
2 Personal Information
2.1 Collection of Personal Information
Personal information (“ Personal Information ”) is information about you as an individual, and includes information that identifies you and that can be used to contact you. This includes such information as your name, birth date, e-mail address, mailing address, telephone number, banking information, credit card number, your account information for our website kohlbeauty.com (our “ Website ”) and the like. We also collect data about the services (such as the online tutorials and other services and merchandise that you have purchased from us), the frequency of your visits and other information that you have communicated with us, so that we may constantly strive to offer you the best range of options.
2.2 Online and In Studio Purchases
If you use a credit or debit card for to purchase items or services online at our Website or at our tattoo studio located at 13A Thompson Street, Marrickville, 2204, NSW (our “ Studio ”) we collect your debit or credit card-related information and your signature to process your payment. When you place an order on our Website, we also collect your Personal Information to process your order. We use this information to process and deliver your order, respond to any requests you may have about your order and contact you, if necessary.
2.3 Return or Exchanges
We also collected your Personal Information when you return or exchange merchandise at one of our stores or online on our Website. We use this information to track returns and help us administer our inventory program, including helping to detect and prevent fraud. If you receive a refund on a credit or debit card, we will collect and use the debit and credit-related information to process and administer the refund transaction. We also keep a history of your purchases in order to improve our products and services and to tailor our promotional offers.
2.4 Aggregate Data
We may also combine your Personal Information with that of other individuals to create aggregate data which we will use to improve our products and services and develop new ones. Aggregate data is general information about groups of clients but not about you as an individual. We may also disclose aggregate client data to be used in our internal research and to tailor our promotional offers . Your data will never be individually identified or identifiable in reports of the research findings; only aggregated data (group averages) will be presented.
3 Our Website
3.1 Online Registration
Generally, you do not need to register to visit and view our Website. However, to take advantage of certain of its features, we require you to register and create an account. When you register, we collect your Personal Information which will include a password that you select. We may also request other optional information during registration, which you may choose not to provide. We use this information to identify who you are and to administer your use of the Website, including your purchases and participation in contests, promotions and surveys.
3.2 Tracking
As is typical in many websites, we use automatic data collection technologies to track usage patterns on our Website. Each time you visit our Website, our server records your Internet service provider, IP address, the date and time of your visit, the pages you visit and the documents downloaded, the searches you performed, and the referring URL’s you came from. We use this information to optimise our website service. We also use cookies to collect information about your visit to our Website. Please see our cookie notice below for more information about our use of cookies.
For your convenience, we may offer links from our website to other websites. However, KOHL DESIGN STUDIO PTY LTD is not responsible for, nor do we accept any liability for, the personal information collection, use and disclosure practices of other entities to which our website may link. You should consult the privacy policies of these other entities before providing any personal information on their websites.
3.3 Cookies
As you navigate through and interact with our Website, we use automatic data collection technologies, such as cookies and web beacons, to collect information about your equipment, browsing actions and patterns.
Cookies are small text files that are placed on your computer when you visit our Website. Cookies may automatically collect information such as an identifier assigned to your device, your Internet Protocol address (IP address), time spent on our Website, web pages or websites visited, browsing habits, and preferences.
We may use both session cookies and persistent cookies on our Website. A “session” cookie lasts for a single browser session only and is deleted when the user closes the web browser. A “persistent” cookie remains on the user’s device (even while powered off) until it expires or is deleted.
Cookies and similar tools are used in the following ways on our Website:
We use cookies to remember your preferences, purchases and settings when you navigate through our Website
We use cookies for security purposes.
We use web beacons in our email communications to determine whether an email we sent was opened and whether you clicked on any of the links within the email communication.
We use Google Analytics to collect information about how you use our Website. Google Analytics uses cookies to collect information such as how long you stay on our Website or specific pages of our Website, how you arrived at our Website, and the website you visited before or after visiting our Website. These cookies also help us identify unique visitors to our Website. We use this information to help us improve our Website and the services and information we offer. We also use this information to understand the effectiveness of our advertising.
We use cookies to facilitate the display of any video content on our Website. These cookies may collect information about how a video is played and information about the device used to access the video, such IP address, browser type, Internet Service Provider and operating system.
We use social media widgets and cookies to facilitate social sharing functionality on our Website. When you share information using a social media sharing button on our Website, the social network will record that you have done this and will use this information in accordance with its own privacy policy.
You may be able to control cookies using your browser settings. For example, you may be able to set your browser to block or delete cookies, or to notify you before a cookie is set. If you block cookies you may not be able to use all of the features of our website.
By continuing to use our Website without changing your browser settings, you consent to our use of cookies as described above.
4 Use and Disclosure of Personal Information
We will not use or disclose your Personal Information for any purpose other than those for which it was collected, except with your consent or as required or authorised or required by law. KOHL DESIGN STUDIO PTY LTD collects and uses your information for the following purposes:
(a) to communicate with you (for example to allow our customer service department to respond to you by message, chat or email);
(b) to determine your eligibility for receiving our products and services;
(c) to provide you with a copy of your receipt for certain tutorials or merchandise you have purchased on our Website or at our Studio;
(d) to invite you to participate in client surveys or other opinion-gathering devices that assist us in making our tattoo artists more responsive to your needs;
(e) to inform you of various matters relating to the online courses or merchandise you have purchased or may be interested in;
(f) when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services including; training dates and tutorial information;
(h) to screen our orders for potential risk or fraud;
(i) to protect against harm to the rights, property and safety of KOHL DESIGN STUDIO PTY LTD our employees, our clients and others.
We will retain your Personal information only as long as necessary for the fulfilment of those purposes.
5 Third Party Service Providers
We may transfer (or otherwise make available) your Personal Information to affiliates or service providers that provide services on our behalf, such as processing payments, storing customer data, hosting our Website, analysing our business, running our contests and promotions , and communicating with you. Your Personal Information will not be added to their mailing lists without your consent nor will they contact you in any manner except to provide services on our behalf.
6 Consent
Your knowledge and consent are required for the collection, use, or disclosure of your Personal Information. When you access our website or use any of our services either on our Website or at our Studio , you consent to the use of your Personal Information for the purposes listed above. You may refuse or withdraw your consent at any time; however we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact our Privacy Officer.
7 Accuracy
KOHL DESIGN STUDIO PTY LTD will take reasonable efforts to ensure that your Personal Information is accurate, complete and current as required for the purposes for which it was collected. If necessary, we will correct or amend your Personal Information if its accuracy is challenged and found to be deficient.
8 Protection and Safeguards
8.1 Security Safeguards
We have implemented reasonable administrative, technical and physical safeguards designed to protect against the loss, alteration and unauthorised access, use, modification and disclosure of the personal information under our custody and control. We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes set out in this Privacy Policy or to otherwise meet legal requirements.
8.2 Client Files
Your files will be kept in a secure area with policies to ensure that information on member files is protected from unauthorised access, collection, use, disclosure, copying, modification and disposal. Only duly authorised individuals, who need to have access to such information in order to perform their duties, will have access to such information.
9 Openness and Transparency
You have the right to request access to your Personal Information that is under our control. Upon request, in writing to the Privacy Officer, we will inform you of the existence, use and disclosure of your Personal Information and you will be given access to that information, to the extent permissible by law. If any of your information is inaccurate or incomplete you may request that we amend the information.
10 Accountability and Recourse
KOHL DESIGN STUDIO PTY LTD is responsible for protecting any Personal Information under its control and any questions or concerns regarding this Privacy Policy, KOHL’S privacy procedures or KOHL DESIGN STUDIO PTY LTD compliance with applicable privacy legislation may be directed to the Privacy Officer by emailing info@kohlbeauty.com. The mailing address for the Privacy Officer is as follows: 13 A, THOMPSON STREET, MARRICKVILLE, 2204
11 Changes to this Policy
This privacy policy is effective as of the Effective Date below. KOHL Beauty reserves the right to change this privacy policy at any time. We will take reasonable steps to advise you of any changes to this privacy policy, including by posting the revised policy on our Website. We recommend that you review this privacy policy from time to time to obtain the current version. You may contact us at the postal or email address to obtain a current copy of this privacy policy.